Frequently asked questions

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Q. Where do you ship from?

We ship from our warehouse located in Surat and Delhi. We ship products nationwide (India) only.

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Q. How long will it take for my items to arrive?

It will usually take 2-7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

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Q. How long will it take to receive a tracking number?

It will take usually between 1-2 business days.

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Q. Where can I place an order from?

You can place an order from India only.

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Q. Is shipping really FREE?

Yes, shipping is Free nationwide on all products in COD/Pre-Paid Orders.

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Q. Where is your company located?

We have an office in the beautiful country: India; Supply warehouses in: Surat & Meerut

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Q. Which currency will I be charged in?

We process all orders in INR (Indian Rupees).

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Q. Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours. 

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Q. Who can I contact if I have a problem with my order?

  • All inquiries can be forwarded to gudymart@gmail.com.
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Q. How can I pay?

  • We accept both Prepaid and COD orders.
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Q. Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure. 

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Q. If I enter my email address will you sell my information?

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.